Support

We're here to help you get objection-busting social proof live on your store.

Contact us

Email [email protected] — we typically reply within one business day. Include your store URL and, if relevant, the product you were generating reviews for.

Getting started

1. Add the Ignite AI Reviews widget to a product template (the FULL slider as a section, and the SHORT card inside your product-information area).
2. Open the generator panel in the theme editor, choose your model, author style, review count and whether to generate AI author photos.
3. Press Generate — watch the engine read the product, model the buyer psychology, and write the reviews. Reload the preview to see them on the page.

Common questions

My reviews didn't appear on the storefront. Reviews save to the product; reload the editor preview after generating. They persist across theme changes.

Can I edit or re-roll a review? Yes — use the ↻ Regenerate button on any single review, or edit the saved content directly.

Which AI models can I use? Anthropic Claude, OpenAI GPT-5.x and Google Gemini 2.5. Bring your own key for free mode, or use a managed plan.

Data & privacy. See our Privacy Policy and Data Protection page — Ignite processes only product content and never accesses customer personal data.